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Contact the customer relations department, open Monday to Friday from 10 a.m. to 12 p.m. and from 2 p.m. to 6 p.m.:
serviceclients@stadefrance.com or consult the FAQ : https://www.stadefrance.com/en/faq

Data is transmitted by users of the Consortium Stade de France website wishing to use the Online Help service.

This data is subject to processing as a means of effectively handling requests received from users of the Stade de France website.

The legal foundation for the processing depends on the content of each request.

Personal data is retained for a period of three years with effect from our latest contact, and is intended for the various departments of Consortium Stade de France concerned by the request.

In accordance with the French Data Act of 6 January 1978, as amended, and with Regulation (EU) 2016/679 of 27 April 2016, you have the right of access, rectification, portability and deletion of this personal data, or the right to limit its processing.

You can exercise your rights and object to data processing at any time by sending your request:

  • either by post to: Customer Service of Consortium Stade de France, at the following address: Zac du Cornillon Nord, 93216 La Plaine Saint Denis Cedex,
  • or by email to: dpo@stadefrance.com

Your request must include, by way of minimum, your last surname, first name, email address and postal address. You will then be sent a reply within one month of receipt of the request. Requests from persons wishing to exercise their rights will be answered in the same format as the request (letter or email), except where specifically requested otherwise by the requesting party. Consortium Stade de France reserves the right to request verification of an identity document where necessary, in order to respond to the request.

For any questions regarding the processing of your personal data, you may contact our Data Protection Officer by email at: dpo@stadefrance.com

You have the right to lodge a complaint with the CNIL (French Data Protection Authority).

Your requests will be processed in a timely and appropriate manner.

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